Xiaomi
Xiaomi Smart Camera C500 Pro (5MP, HDR, AI Detection)
No VAT added at checkout.
- Registered SA company (Reg. 2025/494434/07)
- Brand-new stock from established SA distributors
- Secure checkout
- R 150 deliveryFree on orders of R 2,500 or more
- 2–5 business daysDelivery, nationwide
- 12 months warrantyIncluded with this product
- 7-day returnsChange of mind. Refund policy
Overview
About this product
The Xiaomi Smart Camera C500 Pro delivers next-generation home security with advanced imaging, intelligent surveillance, and best-in-class data protection. Engineered with a 5MP sensor, it captures ultra-clear 3K video at 2960 x 1666 resolution, ensuring every detail is preserved with exceptional clarity. The HDR mode optimises exposure in high-contrast environments, while its ultra-low light colour mode allows for full-colour video capture even in dim conditions, supported by an infrared illuminator for sharp black-and-white night vision when needed.
With a dual-motor pan-tilt-zoom mechanism, the C500 Pro offers full-room coverage with 360° horizontal and 114° vertical rotation, virtually eliminating blind spots. Its AI-powered features provide smart detection capabilities, including human recognition, pet movement, crying baby alerts, loud sound detection, and customisable primary area monitoring, delivering proactive, real-time notifications directly to your smartphone.
Privacy is embedded at the core of the C500 Pro. A mechanically retractable lens shield ensures physical security when the camera is inactive, controlled remotely via smartphone, with customisable sleep times for enhanced user control. The MJA1 hardware-level security chip, combined with AES-128 encrypted cloud storage and dual encryption protocols, provides financial-grade data protection.
For seamless connectivity, the camera supports dual-band Wi-Fi (2.4GHz and 5GHz), Bluetooth 5.2, and is compatible with Android and iOS. Voice control is available via Google Assistant and Amazon Alexa, enabling hands-free operation. Two-way audio functionality allows for real-time interaction, simulating presence even while away from home.
With expandable microSD storage (up to 256GB), smart surveillance modes, and flexible installation options, the Xiaomi Smart Camera C500 Pro is a comprehensive solution for modern home monitoring—combining intelligent automation, robust security, and privacy-first design.
FEATURES:
- Two-way audio communication
- Ultra-clear 3K video with 5MP Imaging
- Dual-bandWi-Fi and Bluetooth 5.2
- Intelligent AI detection of crying bay , loud sounds, pets and human movement
- Dual-motor 360° pan-tilt-zoom with custom surveillance zones
- Encrypted cloud and local data storage
- Customisable mechanical lens shield protects privacy
- HDR mode clears images even with backlight or glare
- Ultra-low light colour mode & infrared night vision
- Voice Assistant Support: Google Assistant and Amazon Alexa
SPECIFICATIONS:
- Resolution: 2960 x 1666
- Camera Sensor: 5MP
- Aperture: F1.4
- Video Coding: H.265
- Connectivity: Wi-Fi (2.4GHz/5GHz), IEEE 802.11 a/b/g/n; Bluetooth 5.2
- Storage Support: microSD (8GB to 256GB)
- Power Input: 5V ⎓ 2A
- Operating Temperature: -10°C to 45°C
- Wi-Fi Output Power:
- 2400–2483.5 MHz: <20 dBm
- 5150–5350 MHz: <23 dBm
- 5470–5725 MHz: <23 dBm
- 5725–5850 MHz: <14 dBm
- Bluetooth Output Power: 2402–2480 MHz: <10 dBm
- Dimensions: 7.8 x 7.8 x 12.4 cm
- Weight: 301 g
WHAT'S IN THE BOX:
- Xiaomi Smart Camera C500 Pro x1
- User manual x1
- Power cable x1
- Wall mounting accessories pack x1
Good to know
Shipping, warranty and common questions
Shipping
Delivery is free on orders of R2,500 or more. Below R2,500 a R150 delivery fee applies, shown at checkout before you pay.
Orders are processed within 1–2 business days after payment confirmation.
Orders are only processed once funds have cleared in the Vorax bank account.
Once your order is shipped, you will receive an email notification with your tracking details.
Warranty & refunds
Where a product's warranty is listed on its page, that is the warranty you get. Products without a listed warranty carry a minimum 6-month warranty from the date of purchase, and a longer manufacturer warranty might apply.
Shipping for approved replacements or repairs is covered by us.
Unwanted products (change of mind) must be returned within 7 calendar days of delivery, unused, in original packaging and suitable for resale.
All returned items are subject to inspection before a refund is approved.
How long does order processing take?
We process all orders within 1–2 business days once payment has cleared. You will receive an email confirmation once your order is on its way.
How long does delivery take?
Once dispatched, delivery takes 1–3 business days depending on your location. Including processing, total delivery time is 2–5 business days from the date you order.
Do you ship everywhere in South Africa?
Yes, we offer nationwide shipping. Certain high-risk or no-go areas may experience delays, and we will contact you if this applies to your address.
What payment methods do you accept?
We accept Visa and Mastercard cards, interest-free instalments with Stitch Pay Later (subject to approval), Instant EFT, Zapper, Mobicred and direct bank transfer (EFT). The options available for your order are shown at checkout. Orders are only processed once payment has cleared.
Pay by direct bank transfer and save 3%: choose Bank deposit at checkout. Checkout shows the full price; once your order is placed we apply the 3% and email your reduced total within 1 business day. Pay that amount, using your order number as the reference. If you have already paid the full amount, we refund the 3% to you. The saving does not apply to Instant EFT or other payment methods.
What if the item I want is out of stock?
Items marked out of stock cannot be purchased directly on the website. You are welcome to contact us and we may be able to arrange a manual backorder, subject to supplier availability.
Manual backorders are processed only after full payment via EFT or secure payment link, and lead times vary depending on supplier stock.
Can I track my order?
Yes. Once your order is shipped you will receive a tracking number by email so you can monitor delivery.
